RESULTS · OUTCOMES GALLERY
Plumbline runs across HVAC, dental, medspa, real estate, and law. Every outcome number below was measured by the business that lived it — first 90 days, real bookings, no invented baselines.
Five shipped verticals · one outcome card per vertical
Headline outcome per vertical
Median first-response time
9s
across all live verticals
Combined recovered bookings, consults, and showings
88
28 HVAC + 14 dental + 22 medspa + 24 real estate
Verticals live today
5
HVAC · Dental · Medspa · Law · Real estate
Vertical proof · HVAC
Wired into ServiceTitan with parts-aware upsell and TCPA-clean handover on every utterance. The AI greets, qualifies, and books before the customer hangs up — the job card writes itself.
Recovered after-hours bookings
28
into ServiceTitan, month 2 vs. month 1
Median first-response time
9 seconds
down from ~4 hours on after-hours calls
Maintenance fit
$275 / month
Operate tier, sized to the volume assumption we agreed on
Vertical proof · Dental
After-hours PMS wiring with TCPA-clean triage and insurance-verification routing. Branches emergency vs. hygiene vs. elective, captures insurance status, and routes by urgency — emergencies into today's cancellations, elective into next-business-day slots.
Emergency procedures booked before Monday opens
14
across the first 90 days, vs. ~3 baseline
Median first-response time
9 seconds
down from ~4 hours on after-hours inquiries
Maintenance tier
$275 / month
Operate tier, sized to a single-location family practice
Vertical proof · Medspa
DM, web, and SMS qualification with OpenPhone hand-off and Mangomint / Boulevard wiring. Only threshold-crossing consults reach a human — price shoppers stay in the AI lane so the front desk triages bookings, not inboxes.
Booked consultations from after-hours inquiries
22
across the first 90 days, vs. ~5 baseline
Triage time cut on Monday-morning inbox
92%
front desk stopped triaging DMs, started triaging bookings
Qualified consults surfaced direct to the owner
11
routed to OpenPhone within the first month
Vertical proof · Real estate
ZIP / budget / timeline branching with a 90-day nurture loop and Follow Up Boss / kvCORE wiring. Browse-ready buyers route to the agent calendar; not-yet-ready buyers stay in nurture so leads that aren't ready today are still yours in month two.
Showings booked from after-hours inquiries
24
across the first 90 days, vs. ~6 baseline
Median first-reply on portal leads
9 seconds
down from overnight on Zillow / Redfin inquiries
Stalled leads re-engaged in 90 days
11
handed off from the nurture cadence to the team
Vertical proof · Law firms
Conflict screen on first touch, practice-area branching, and Clio / MyCase pre-wired. The file is opened before the first consult starts — so retainer conversations begin with context, not intake questions.
Law firms vertical live
Q4 2025
conflict-screened intake-to-retainer routing formalized
Cross-vertical first-reply benchmark
9s
the same playbook the adjacent verticals run
Practice-management destination
Clio / MyCase
file pre-opened before the first consult starts
RECEIPTS
Each card below is one published case-study outcome — the number the front desk actually measured, attributed to the practice that measured it. Click through to read how the workflow was wired.
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Case studies hub
Each vertical has a dedicated write-up tracing the wiring, the workflow steps, and the outcome measurement from month 1 through month 3.
Browse case studiesServices overview
Outcome-priced tiers across AI chatbots, appointment setters, email responders, lead qualification, and customer support — with the proof blocks for each vertical.
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