Service playbook
AI chatbots.
A 24/7 web chat that triages, qualifies, and books — so a missed after-hours inquiry never becomes a lost job. Wired into the calendar and CRM the business already pays for, with an AI-disclosure on the first reply so consent is never an afterthought.
Wired into the stack the business already pays for. Outcome-priced, not hours-priced.
What it does
Six capabilities, all wired into the tools you already pay for.
- 01
24/7 missed-call recovery — answers the inbox when staff is off the clock.
- 02
AI-disclosure on the first reply; consent baked into the opening line.
- 03
Captures name, address, and intent from free-form chat — no form friction.
- 04
Books directly into the calendar or CRM (ServiceTitan, Practice Web, etc.).
- 05
Rejects spam, trolls, and out-of-area leads before they ever queue.
- 06
Hands warm leads to a human at open with the full transcript attached.
How a lead moves through
A worked example, end to end.
Not a marketing description — the same flow we wire into the engagement, step by step.
- 01
After-hours lead
A homeowner chats the site at 10 p.m. — "my heater just stopped, is this an emergency?"
- 02
Disclosure + intake
The bot greets with the disclosure, asks for address and a one-line description of the problem.
- 03
Intent scoring
The bot scores intent from the transcript ("no heat + family + infant") and tags it as an emergency.
- 04
Booked + confirmed
The bot books a ServiceTitan slot overnight and emails the lead a confirmation before dawn.
Which verticals use this most
Where it earns its keep, today.
Each vertical links to a live case study when one exists, and to the vertical landing page that scopes the playbook.
Start the conversation
Tell us the one outcome you'd price this against.
We'll come back with a one-page quote — the outcome, the volume assumption, the wiring list, and the price. No deck, no discovery call tax before you've seen it.
Quote arrives within one business day.